Can you believe it?! The English still dominate the whole world through their language. Which other race on earth can boast of such an achievement?

Practically, every discipline on earth owes its development through the English language. When new inventions and further discoveries are made, they are disseminated through the English language as it is the one language that can reach many people in the four corners of the globe effectively. No other language comes close to the English language in the spread of information on a large scale.

Therefore, if anyone wants to make an impact on the world’s stage, he needs THE MOTHER OF ALL LANGUAGES – ENGLISH – to do so.

Is the English language ONLY for the English people? I don’t think so.

Holy Mother!



Instead of addressing the core issue, which is the wrong approach to teach and learn English in Malaysia, the Malaysian authorities in charge of education are deviating further and further in not helping the government of the day realise its ambition of turning the country into a developed nation.

A developed nation status can only be achieved when the nation is plugged into the socket of the world where English is the lingua franca.

Any attempts to improve the standard of English among young Malaysians in a serious manner are futile. Thus, the real standard of English in Malaysia will never improve. It will inevitably lead nowhere as it has for the past 46 years.

But economic events unfolding globally show a fearful picture of the immediate future to come. Job security is beginning to prove a myth as reality hits hard in the form of job cuts by major corporations around the world. These corporations are so hard hit that they are in dire need to raise cash to remain relevant in business. The economic scenario gets worse by the day.

Where does that lead Malaysia and its population?

The main priority for Malaysians right now is to place into the hands of their young the true capabilities of using English in all its four skills fit for the global stage. And this can be achieved by negating the Communicative Language Teaching (CLT) Approach to teach and learn English that yielded nothing for young Malaysians to be proficient in the language. Without the proficiency in the English language in all its four skills possessed by its citizens, Malaysia’s progress on the world’s stage is going to be impossible.

The current standard of English among young Malaysians venturing into the working world is really appalling. Most Malaysians fear to learn English as the approach, the CLT Approach, used since 1970 has not empowered them to face the globalised world confidently. For 46 years, the CLT Approach to teach and learn English in Malaysia has delivered nothing but failures upon failures.

As such, the Barisan Nasional-led government has been receiving a lot of flak from ordinary Malaysians for failing to improve the standard of English among Malaysians all these years. The fault doesn’t lie with the Barisan Nasional-led government but with the teachers, lecturers and educationists who have been emphasising the wrong approach, the CLT Approach, to teach and learn English since 1970. The CLT practitioners in Malaysia have been misleading the Barisan Nasional-led government for 46 years and they are still at it.

All it takes is just to change the approach to teach and learn English in Malaysia to the Structural Approach that was widely used before 1970. Malaysians who taught and learned English via the Structural Approach before 1970 are proficient users of the language in all its four skills – listening, reading, speaking and writing.

The Structural Approach has been tested and proven to be successful in the Malaysian environment before 1970 and it can be successful in the same Malaysian environment now.

There is no need even for the Barisan Nasional-led government to introduce an English medium of instruction in the educational system at all.

With the Structural Approach to teach and learn English, Malaysians won’t be fearful to master the language for career advancement. In addition, this will help foreign investors to continue investing in Malaysia as they will be more confident of Malaysians’ proficiency and usage of English in all its four skills.

As events on the business and economic fronts get murkier in the form of shutdowns, layoffs and less profits for organisations around the world, organisations will naturally hire real talented people who can deliver the goods in the real world. And these real talented people are those who possess a good mastery of the English language in all its four skills apart from their expertise in the respective fields.


The reach of the English language since the Second World War has been colossal. Particularly, its influence in scientific and technological advancement has been remarkably felt. Most discoveries made by scientists have been presented to the scientific community via the English language. With the advent of the internet, knowledge was mostly shared in the English language.

Basically, we all know that an individual who wants to make a mark in the world today needs a good command of English to do so.

In the business world, English began to play a prominent role in trade, banking, finance, economics, etc. Its use in the business world gave birth to what is known as “Business English” or “Commercial English”. The earlier stages involved mostly the study of business letters, indexing of correspondence, memorandums, reports, telegrams and advertisements. Over the past sixty years, other materials related to business such as statistical graphs, charts and tables; communicative tasks related to various business practices; description of products and services, etc., have also been included.

In order to understand and apply English in the business context, many have signed up for such programmes hoping to achieve a fluency in the language that will enable them to communicate better with the world. Such programmes run from 40 hours to 80 hours. It is even more hours if the need arises. Are such “Business English” programmes suitable for everyone who signs up? If the participant lacks the basics of spoken and written English, is he able to cope with the programme? Most providers will say that such “Business English” programmes are specifically designed for people in the business world with a fair command of the English language. The nitty-gritty of the English language will be taken care of during the duration of these programmes. In all honesty, such nitty-gritty is not dealt with at all during the programmes. If it were so, the 40-hour or 80-hour programme will drag without end.

Will a participant who lacks the basics of spoken and written English be able to contribute effectively to his organisation after the completion of the “Business English” programme? The answer is NO. Read my question again. I am specifically referring to the lack of the basics of spoken and written English of a participant. When your basics in spoken and written English are not strong, how can you possibly promote or present your company’s products or services? Still, I have come across situations where participants with little or no knowledge of English have been chosen by organisations to attend these “Business English” programmes. These participants have the delusion that they will be competent in “Business English” after attending such a programme. It is their notion that the 40- or 80-hour programme will equip them fully with their daily tasks at their workplace.

What these participants and the providers of “Business English” programmes don’t really understand are that the basics of spoken and written English of a participant are vital to the success of the programme. ONLY COMPETENT SPEAKERS AND WRITERS OF THE ENGLISH LANGUAGE ARE CAPABLE OF UNDERTAKING A “BUSINESS ENGLISH” PROGRAMME. Only they will benefit greatly from attending such a programme and in turn be a benefit to the organisations that they are attached to.

I found it expedient to include a quote from the book MANUAL OF COMMERCIAL ENGLISH written by one Walter Shawcross, BA. This book was first published in 1946 by Sir Isaac Pitman & Sons, Ltd., London. The quote is from Chapter 1 – Introductory. This chapter gives details of why the rules of grammar, clarity and well-constructed sentences are important in such a programme as “Business English”. Whatever he wrote in this introductory chapter is still relevant today. Pay particular attention to the italicised words in bold (which is done by me).


“Yours of the 5th inst. to hand and same shall receive prompt attention.” That “sentence” is taken from a letter written by a commercial correspondent, and many similar “sentences” might be extracted from other commercial letters. The meaning of the sentence is clear and is expressed briefly. It is an example of what is often called “Commercial” English. The expression “Commercial” English implies that there is a special kind of English reserved for the use of commercial men and not to be used by poets, novelists and writers of textbooks. There is, in fact, only one kind of English, often called the King’s English. Its construction and use are based on fixed principles and are subject to definite rules, which must be obeyed by all who wish to use the English language correctly. It is true that the King’s English may be used by different classes of people for different purposes. The poet wishes to inspire his reader or to stir his emotions, the novelist to amuse or to arouse interest, the writer of a textbook to instruct. The man who uses the King’s English for commercial purposes has an entirely different object in view, but if he wishes to use his instrument – the English language – correctly, he must abide by the same principles and obey the same rules as govern its use by the poet, the novelist and the writer of a textbook. It follows that, although this book is called a Manual of Commercial English, and although English may be used for commercial purposes, there is no such language as Commercial English. Why should a commercial man be content with English which is imperfect, which does not abide by the principles, which does not obey the rules? Why should he use so often such perverted English as the sentence with which this chapter opened?

“Yours of the 5th inst. to hand.” The reader of that expression must make several assumptions. He must assume that “Yours” means “Your letter,” that “the 5th inst.” means “the 5th of July” or whatever was the month in which the letter was written, that “to hand” means “has been received,” and that “same” means “the letter.” Would it not, then, be much better to write: “Your letter of the 5th of July has been received and shall have prompt attention”? An attempt may be made to defend the inferior form on two grounds; first, that it is brief, and second, that it is the customary form for a commercial letter. Brevity in commercial correspondence is of great importance and we shall give it special attention in a later chapter, but brevity should never be attained by the sacrifice of correctness or propriety. Note, too, that the correct form of our example is only two words longer than the incorrect form. The second ground of defence – that such expressions are customary – it is the main object of this textbook to undermine.

We shall attempt to show that anyone with a knowledge of English grammar and the rules of construction, and possessing also a proper respect for his mother tongue, should avoid such expressions as the one we have quoted, however frequently they may be used by others.

We shall say more on the point later in this book, but we emphasize here that correct English always expresses the meaning of the writer more clearly than the spurious English so often described as “commercial.” As clearness is the chief quality which every commercial document should possess, the use of correct English instead of the customary “commercial” forms can be defended even from the business standpoint.

We have spoken of the rules by which the writing of good English is governed. What are these rules? In the forefront, as of the greatest importance, we place the rules of grammar. Our experience has led us to believe that most students of English for commercial purposes look upon grammar as a dry subject having no practical bearing upon their day-to-day work. They are often impatient of lessons on formal grammar and regard them as a waste of time; they wish “to cut the cackle and get to the ‘osses.” Such students make a great mistake. Many, perhaps most, of the errors in the writing of English are caused by ignorance of or neglect of the rules of grammar, and to avoid the careful study of them in the belief that more rapid progress will be made, will result only in more haste and less speed. We have, therefore, taken the rules of grammar as the starting point for our consideration of English for commercial purposes.

There are many fine points of grammar which are of interest only to specialists, but we have confined our attention to what we have called the essentials, and these should be mastered thoroughly by all students who wish to be able to write their business letters and other documents in clear, correct English.

The chapters on formal grammar are followed by a chapter on Vocabulary and Diction, and a chapter on Style and Construction of Sentences. The student should give close attention to these. We have already said that Clearness is the most important quality of a good commercial document. That quality depends mainly upon an exact knowledge of the meanings of words and the ability to arrange them well. We should always use words suitable to the subject on which we are writing, and rare or unusual words are quite out of place in a commercial letter. A diction suitable for the poet or the descriptive writer is quite unfitted for the subjects with which the commercial man has to deal. The student should always be adding to his stock of words, but he should make it his practice never to use a long or pompous word if there be a simpler or shorter word which clearly expresses what he wishes to say. A short word which fully expresses his meaning is, for the commercial writer, always better than a long one.

In Chapter VI the section which treats of the order of words, phrases and clauses is of great importance. The misplacing of a word or phrase may give a wrong or ambiguous meaning to a sentence. A well-constructed sentence may be defined as a sentence whose meaning is perfectly clear on a first reading. No matter how good the writer’s choice of words may be, if his meaning is not perfectly clear he has failed in his object. The attainment of clearness by the correct arrangement of words is largely dependent upon the rules laid down in Chapter VI, and to these the student should pay close attention.

To some of our readers such subjects as “Redundancy,” “Figures of Speech,” and “Direct and Indirect Speech” may seem to have little bearing upon the use of English for commercial purposes. They are, however, necessary preliminaries to the study and practice of précis writing, that most valuable exercise for commercial students. Although précis writing is “a cutting short,” there is no “short cut” to the acquirement of the art. Preparation is necessary and the student who attempts to write a précis before he has mastered the necessary preliminaries will certainly fail. “Rule-of-thumb” methods will not succeed.

In conclusion, we wish to emphasize that this manual is an attempt to raise “Commercial” English to a higher plane than it has occupied in the past. We wish to eradicate the idea so deeply planted that “Commercial” English is an inferior kind of English. We wish the commercial student to set for himself the ideal that every commercial document he may have to write should be a gem, a cameo of English, clear-cut, correct and precise.

Although first published in 1946, nobody can deny its relevance today. Mr. Shawcross hit the nail deep into the head with his introductory chapter. Many are good speakers in the English language. Not many are good writers in the English language. By attending a 40- or 80-hour “Business English” programme does not make one a competent writer in the English language. To write in the English language requires one to possess a different set of skills which are different from spoken English. To put one’s thoughts to paper requires one to know the different types of sentence structures prevalent in the English language. A study of these sentence structures takes time and effort. Most of all, a knowledge of grammar is indispensable before one proceeds to study these sentence structures. It is not something that you pick up and master within a 40- or 80-hour “Business English” course.

It is imperative that the person who teaches you is conversant in written English. If you do decide to enrol for a “Business English” programme, test the ‘trainer’ on his written skills in the English language. Have him write a 5 paragraph essay about 250 to 300 words long in clear and correct English on any topic given by you. Insist and demand the trainer to write it on the whiteboard at the start of the programme itself. If the trainer is a competent writer in English, query further on the various sentence structures and ask him to provide examples and explain the differences in those structures. If the trainer delivers those examples and answers detailing those differences without hesitation, then you are in safe hands. If otherwise, YOU ARE BEING TAKEN FOR A ROLLER-COASTER RIDE STRAIGHT TO HELL!

If the trainers can’t even write a 5-paragraph essay, then watch how they stumble! Watch how they ‘cook-up’ stories to manoeuvre their way out of the situation! They will deflect your attention away to petty and silly issues on how ‘communication’ is more vital in a Business English programme. This is done so as to hide their real inadequacies in written English!

If the trainers can’t even write a 5-paragraph essay, how can they possibly teach or train you to write in English? If they can’t marshal their thoughts on paper, how can they teach or train you to marshal your thoughts on paper? How can they possibly teach or train you to write formal letters, memos, business reports and company presentations?

Dear reader, would you trust someone who is not qualified to be a doctor to dispense medical advice? Would you entrust your money to someone who is not qualified to be an accountant? How can you entrust yourself to someone who is an IT, Business Administration, Chemical Engineering, Architecture or Psychology graduate to teach you the English language? to teach you Business English? It’s like asking a horse to teach a dog how to bark better!

There are cases of English Language graduates writing horrendous and atrocious English! Mind, some of them are graduates with degrees in the teaching and learning of the English Language from English-speaking nations! In a few instances, I had terrible nightmares working with them. Most of the time, they were just babbling GOD knows what?! They gave a whole new meaning to THE TOWER OF BABEL! They didn’t know how to tackle issues pertaining to the real learning and teaching of the English language. Only God knows what they were ‘communicating’?!

When an individual claims to be an expert in the English language, you must test that individual. The best way to test that individual is by insisting and demanding him to write a 5-paragraph essay from 250 to 300 words long in clear and correct English. It is plain and simple common sense. All the years that the individual put into the studying and learning of English must manifest somehow. That best manifestation is the writing of a 5-paragraph essay in clear and correct English.

If that individual can’t even do such a thing, all those years that he spent in the studying and learning of the English language were pure NONSENSE!

One can be a good listener and a good reader in the English language. One can even be a good speaker in the English language. But one can never ever claim to be an expert or a competent user in the English language when one can’t even write in the English language clearly and correctly.



Human beings communicate with each other using a medium called language. Each and every culture on earth possesses a language which is unique in its own right. At the present moment, the business world places a lot of emphasis on the English Language as the lingua franca for trade and business among nations. This is an indisputable fact. For a nation to stay ahead of its competition in the business world, it is vital that that nation equips its citizens with the necessary knowledge and mastery in English.  In addition, a vast knowledge is exchanged daily on the internet in the English Language. Anyone who doesn’t possess knowledge in English will be left behind. New discoveries are made and revealed to the world via the English Language. Such is the power and reach of the English Language in the world today.  Hence, the Effective Communication training is designed specifically for one to equip oneself with the necessary skills to communicate in any situation effectively and persuasively. The first day covers the English Language study and how it is related to the communicative aspect in the second and third days. Sentences play an important role in communication. How sentences are ‘built up’ and ‘broken up’ is covered in this section. The Grammar and Vocabulary sections enable one to hone his skills in writing and speaking English correctly.  The second and third days of this training cover the ‘technical’ aspects of the communicative process. It involves a little study of psychology, the use of English Language and the practical knowledge that is needed in communication. The second and third days of the training form the gist of communication which is necessary for one to achieve his objectives with the desired results.


Nouns Adjectives Verbs Pronouns Adverbs Prepositions Conjunctions Interjections

Since we speak and write in sentences, it’s only logical for the participants to study how sentences are built up. This will enhance their sentence building effectively in order for them to convey what they really mean.

Prefixes and Suffixes Synonyms Antonyms Homonyms


How messages are conveyed from the body to the mind is explained in this section.

To master any language, one needs to be efficient in the four skills – speaking, writing, reading and listening.

This section makes a distinction between motives and purposes in the communication process.


This section deals with the subject-matter and the way it is delivered by the participant to his audience according to the occasion.

What is the central point that we want to make and what we want to accomplish in our communication to others is dealt with in this section.

This training is geared more towards the ‘HOW TO COMMUNICATE’ rather than regurgitating to the participants what communication is all about. (Most people already know what communication is all about. The market is saturated with such training.) This ‘HOW TO’ training will enhance the participant’s skill of communicating effectively and clearly with the required results. The skill of communicating is to understand and use the language to convey one’s thoughts and feelings effortlessly.



Skill in communication is a basic requirement for progress and success in business as well as in all of the professions. Our culture and our whole civilisation are based on communication. Today, in our busy and hectic lives we must succeed or fail in direct relation to our ability to express our thoughts clearly and concisely.

Imagination and creative thinking are of value only to the extent that they can be communicated to others in understandable language. Other qualifications being relatively equal, the young man or young woman who has learned to write well will soon establish his or her superiority. They will earn more money, be advanced more quickly and achieve a higher position in business.

The success of many business executives is obviously attributable to their skill in speaking and writing. It is the rare exception today that a man or a woman without this ability can rise to an important position. Even those whose formal education was limited have improved their situations through extensive study and reading.

The English language, then, is more than a means of communication; it is a requirement if you wish to be accepted socially. Business wants men and women who can speak and write well. Executives, employment managers and personnel men show a strong preference for applicants who can express themselves unhesitatingly and clearly.



  • To give one the fundamentals of effective expression and communication as they apply principally – but not exclusively – to business.
  • To acquaint one with those daily situations and problems that are set forth in business letters.
  • To help one to increase his vocabulary – particularly his knowledge of essential business terms.
  • To establish a greater consciousness for correct spelling, punctuation and meaning of words.
  • To enhance the written English aspects by imparting the correct grammatical techniques.




This topic is a requirement for speaking and writing good English. The ability to convey ideas and proposals in a clear form is indispensable in the business world. Therefore, exercises suited to enhance the eight parts of speech, which form the substance of English learning will serve to improve the participant’s spoken and written English.


This topic is covered to test and thereafter enhance the participant’s skill in constructing sentences in English.


This topic is geared towards the participant’s knowledge and application of his stock of words. The mastery of words helps the participant to select words at his command which best reflect the intended meaning to be conveyed to others.


The essential qualities underlying effective letter writing and letter structure are covered.


The meaning of reports and the kinds of reports are covered.


Everyday situational dialogues in English, role-play and correcting common errors in Spoken English are tested.


Learning to spell words used mostly in the business context correctly and also identifying errors are covered.


A basic programme designed specifically for those who are 15 years old and above. This programme leads the learner on a step-by-step basis of mastering the rudiments of grammar, vocabulary and sentence-building.


  • To form the right habits of language learning from the very beginning.
  • To learn the substance of English and how to compose sentences and thereby enhancing the learner’s spoken and written English in the process.
  • To facilitate a gradual process of learning in which the learner can understand and apply the right habits in his everyday spoken and written English.

Learning Grammar

This topic is a requirement for speaking and writing good English. The ability to convey ideas and proposals in a clear form is indispensable. Therefore, exercises suited to enhance the eight parts of speech, which form the substance of English learning, will serve to improve the participant’s spoken and written English.


Sentence Structure
This topic is covered to test and thereafter enhance the participant’s skill in constructing sentences in English.




This topic is geared towards the participant’s knowledge and application of his stock of words. The mastery of words helps the participant to select words at his command which best reflect his intended meaning to be conveyed to others.

Spelling and Punctuation
Learning to spell correctly and rectifying common errors to enhance written English are covered.

Spoken English
Everyday situational dialogues in English, role-play and correcting common errors in  Spoken English are covered.



This is a training programme designed specifically for the busy individual who needs a step-by-step guide on the basics of English. Although this programme covers only 2 days, all the necessary parts of speech are included so as to enable the participant to differentiate the part that a word plays in a sentence. Besides these, formation of words is fully dealt with to help the participant understand better how to form nouns, verbs, adjectives and adverbs (this forms the gist of vocabulary learning along with synonyms, antonyms, homonyms, etc.).  The use of phrases and clauses in composing sentences is also incorporated in this programme. How sentences are divided into subject and predicate is also dealt in this programme.

Whatever is incorporated in this BET programme is sufficient to aid the participant in his future career as the foundation of the English language has been laid for his benefit. In this vein, he will be able to know where to begin and gradually improve himself in the course of time.

And since we all speak and write in sentences, it’s only natural that we begin by composing sentences before we are able to speak fluently.


English language learning is a process that takes time. This programme can be considered as the ‘building blocks’ that enable a learner to adopt the right approach to learn it. This programme:-

  1. Enables one to differentiate the use of a word in a sentence.
  2. Helps one to understand the structure of a sentence and how it is built up.
  3. Enhances one’s knowledge of English grammar and vocabulary.
  4. Empowers one to acquire the necessary basic knowledge of English for future self-study.


The method adopted in this training is that of the Structural Approach. We never realise that we use structural English in our daily lives. If there is no structure, we will present our materials in an unorganised and unintelligent way. The knowledge of different sentence-patterns allows us to comprehend and apply the various patterns habitually in our spoken and written English. This will lessen the tendency to make mistakes. Hence, this training pogramme enables learners to recognise the role of words in a sentence. The knowledge thus gained will empower the participants to control the language to convey their thoughts and feelings to others both confidently and effectively. This is the true substance of communication.


NOUNS – Number, gender, possession, countable and uncountable nouns, collective nouns.

ADJECTIVES – Kinds of adjectives, articles.

VERBS – Verbs of one, two, three and four words, auxiliary and principal verbs, agreement of verbs.

PRONOUNS – Personal, possessive, reflexive, demonstrative, interrogative and relative pronouns.

ADVERBS – Adverbs of manner, place, time and reason, number and degree, adverbs of frequency.

PREPOSITIONS – Prepositions of time, place and direction, prepositional phrases, etc.

CONJUNCTIONS – The use of conjunctions in sentence-building.

INTERJECTIONS – Words used to express sudden feeling.

SYNONYMS – Words of similar meaning.

ANTONYMS – Words of opposite meaning.

HOMONYMS – Words similar in sound but different in meaning.

SENTENCE PATTERNS – Subject and Predicate, Subject-Verb-Object (S-V-O).

PUNCTUATION – The study of main punctuation marks.




English Language Training (ELT) is a training programme adapted to the actual conditions and attainments of working adults as well as tertiary students who are keen to improve their English language proficiency. It deals with the simplest forms of the sentence and proceeds by easy steps to the construction of the enlarged simple, compound and complex sentences. The ELT is a 120-hour programme that covers in extensive detail the nitty-gritty of English for learners who are keen on a serious study of the language.

Suitable exercises of a varied and interesting type which relate to the study of grammar and sentence structures are included in this training. It will show the practical use of sentences in holding conversation and writing good English.

And since we speak and write in sentences, it’s only natural that we begin by composing sentences before we are able to speak fluently.


  • It is a programme that delves in the practical use of English in the work and social environments.
  • Grammar lessons are designed to aid composition and sentence construction.
  • Lessons are designed for mastery of the various sentence patterns of English.
  • Progressive exercises in the functional uses of words, phrases and sentence forms in speech and writing are the substance of this programme.
  • A participant will learn how words can be built up into phrases and sentences that will express his thoughts, feelings and ideas exactly.
  • Group discussions and understanding tests are incorporated to gauge the participant’s level of achievement.
  • After the completion of this programme, a participant will be able to express himself confidently in the written and spoken forms of English.


  1. On completion of the training, participants will be able to distinguish the various parts of speech which fall under the province of Grammar.
  2. The section on Vocabulary helps participants to differentiate between nouns, verbs, adverbs and adjectives in sentences.
  3. Spelling and Punctuation will help participants make less mistakes when they are writing sentences.
  4. Participants will learn the basic way of presenting their thoughts, feelings and ideas in a clear and lucid form as covered in the Essentials of Composition.